Home > Remedy License Management > FAQ
Your email address as well as other information about you and your company will be kept protected from abuse.
You can choose to have all submitted data removed from our system at any time.
Access to the information you submit will be controlled by you and your company.
All information sent to and from RRR|Online using your browser will be encrypted using SSL to ensure privacy.
We at RRR AB will monitor the applications at RRR|Online to make sure that all services are functioning properly.
We log all access to the system by storing email address, script name of url and timestamp. This information will only be used for overall statistical purposes and to track errors or abuse of RRR|Online.
Please send any questions or comments about our privacy policy to support@rrr.se.
Start user logging on all servers in the server group, making sure that you set the sticky/persistent setting turned on for your load balancer. Once you have enough data, zip all log files into one and upload it to our site. In some cases this does not work and we will then provide you with a utility called RRR|LicenceMonitor that will poll usage at regular interval, creating a user log file that can then be uploaded to our site.