Your email address as well as other information about you and your company will be kept protected from abuse.
You can choose to have all submitted data removed from our system at any time.
Access to the information you submit will be controlled by you and your company.
All information sent to and from RRR|Online using your browser will be encrypted using SSL to ensure privacy.
We at RRR AB will monitor the applications at RRR|Online to make sure that all services are functioning properly.
We log all access to the system by storing email address, script name of url and timestamp. This information will only be used for overall statistical purposes and to track errors or abuse of RRR|Online.
This is the oldest pricing model and under that model you were able to purchase only the AR System license and then add the applications you liked. This pricing model is still available for those customers who originally bought their system under the green pricing model.
Sometimes referred to as Service Management.
The next pricing model was "Blue pricing" and the AR System licenses now come bundled with one or more application licenses. It is therefore no longer possible to purchase only AR System licenses. Blue pricing is always used for new customers. There are different bundled offers available, where purchasing an BMC Remedy IT Service Management Suite license gives you everything and the smallest possible purchase is a BMC Service Management Specialist license.
Volume discounts are available.
Sometimes referred to as BSM Solution Pack.
As of April 2015, there is a new blue price list. It is only available for completely new customers. Customers who purchased Remedy before April 2015 are on the older blue model even if they purchase new licenses after April 2015. There are three major differences compared with the old blue price list: