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BMC Remedy license management

for AR System licenses and IT Service Management (ITSM) licenses

We help customers all over the world make the best possible use of their Remedy ITSM licenses, saving them a lot of money in the process. We provide you with the tools, training and support necessary to get your Remedy ITSM licensing situation under control.

Remedy license MONITORING (free)

Would you like to know exactly how your Remedy licenses are currently used? Analyze usage by user, by tenant, by type of Remedy ITSM license and so on. Find out how close you are to the license limit and, if you are too close, optimize license usage (see below).

Features RRR|License Basic

  • See how close you are to the license limit
  • Graphs, charts and reports
  • Optimization potential. Do you *really* need to purchase licenses?
  • All Remedy versions, ITSM, Custom and On Demand

Remedy license OPTIMIZATION - save money

Add Users - Not Licenses

Installing a new Remedy/ITSM system? Thinking of purchasing new licenses? Are you over-licensed and want to reduce the number of licenses you pay maintenance for? RRR|License Premium will save you loads of money.

Additional features RRR|License Premium

  • Who to give Fixed and who to give Floating. No more guessing.
  • Find the optimum mix between fixed and floating licenses
  • Simulate usage changes and see impact on Remedy licenses
  • Monitor and optimize usage by Tenant
  • Full support from the RRR team

Remedy license COMPLIANCE (free)

It is not easy to make sure that the way your Remedy licenses are set up is compliant with the license agreement with BMC. License discrepancies between People- and User data or non compliant Fixed/Floating assignments are common. Use our free tool to ensure that you are compliant.

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Remedy license THRESHOLD NOTIFIER (free)

Get an email when you are running out of licenses

Get notified when you are close to the license limit. Simply download and install the def extension (one form and three filters), enter the desired threshold values and you are up and running.


Remedy license FAQ (free)

Do you have questions concerning Remedy licenses? Start by looking at our FAQs. If you can’t find the answer, please don’t hesitate to contact us. We will gladly help you in any way we can.

To the FAQs