Home > Remedy License Management > FAQ
Your email address as well as other information about you and your company will be kept protected from abuse.
You can choose to have all submitted data removed from our system at any time.
Access to the information you submit will be controlled by you and your company.
All information sent to and from RRR|Online using your browser will be encrypted using SSL to ensure privacy.
We at RRR AB will monitor the applications at RRR|Online to make sure that all services are functioning properly.
We log all access to the system by storing email address, script name of url and timestamp. This information will only be used for overall statistical purposes and to track errors or abuse of RRR|Online.
Please send any questions or comments about our privacy policy to support@rrr.se.
It is a common misconception that licenses are only assigned when a user does a Submit or Modify. This is not the case. In fact a license is assigned whenever a user does any type of search in the system, which includes table refresh and active link set-fields, among other actions. In 99% of the cases a license gets assigned to a user at login. A user needs to be completely inactive for one hour before the license is released.