Home > Remedy License Management > FAQ
Your email address as well as other information about you and your company will be kept protected from abuse.
You can choose to have all submitted data removed from our system at any time.
Access to the information you submit will be controlled by you and your company.
All information sent to and from RRR|Online using your browser will be encrypted using SSL to ensure privacy.
We at RRR AB will monitor the applications at RRR|Online to make sure that all services are functioning properly.
We log all access to the system by storing email address, script name of url and timestamp. This information will only be used for overall statistical purposes and to track errors or abuse of RRR|Online.
Please send any questions or comments about our privacy policy to support@rrr.se.
If you are on the new (blue) pricing model, it is not possible to purchase AR System licenses. However, purchasing a BMC Service Management Specialist license will give you exactly the same functionality, and some more things, as the old AR System license did.
If you purchase a new system, you would need to set up the base by also purchasing an BMC Remedy IT Service Management Suite license (the same principle as the old AR Server license)