Home > Downloads & Services > RRR|Lock

Privacy policy

Your email address as well as other information about you and your company will be kept protected from abuse.

You can choose to have all submitted data removed from our system at any time.

Access to the information you submit will be controlled by you and your company.

All information sent to and from RRR|Online using your browser will be encrypted using SSL to ensure privacy.

We at RRR AB will monitor the applications at RRR|Online to make sure that all services are functioning properly.

We log all access to the system by storing email address, script name of url and timestamp. This information will only be used for overall statistical purposes and to track errors or abuse of RRR|Online.

Please send any questions or comments about our privacy policy to support@rrr.se.


Record Locking has always been something of a problem in Remedy AR System applications. This add-on solves the problem of two persons picking the same ticket to work on without knowing about each other.

Just downloading RRR|Lock and import it into your system, and you are up and running.

RRR|Lock will not affect any other part of you application. The design is very simple. Hundreds of companies has downloaded RRR|Lock without any problem reports.

 RRR|Lock