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Record Locking has always been something of a problem in Remedy AR System applications. This add-on solves the problem of two persons picking the same ticket to work on without knowing about each other.

Just downloading RRR|Lock and import it into your system, and you are up and running.

RRR|Lock will not affect any other part of you application. The design is very simple. Hundreds of companies has downloaded RRR|Lock without any problem reports.

RRR|Lock