Your email address as well as other information about you and your company will be kept protected from abuse.
You can choose to have all submitted data removed from our system at any time.
Access to the information you submit will be controlled by you and your company.
All information sent to and from RRR|Online using your browser will be encrypted using SSL to ensure privacy.
We at RRR AB will monitor the applications at RRR|Online to make sure that all services are functioning properly.
We log all access to the system by storing email address, script name of url and timestamp. This information will only be used for overall statistical purposes and to track errors or abuse of RRR|Online.
This mini flashboards will give you graphical statistics showing how many tickets have been opened and closed over a period of time.
We have worked hard on getting a very simple and clean integration to your current application.
The only thing that RRR|Flash demand to work is one date/time-field that stores the closure time of your ticket. You can add more search criteria to show more specific statistics.
When you download RRR|Flash you will recieve a definition file that you can import straight into your system.
To call RRR|Flash, you simply make an active link that open RRR|Flash as a dialog box.
Performance has been optimized with caching, making sure that repeated searches are done only once.
The picture shows monthly statistics, but RRR|Flash also handles statistics by week, day or hour.