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BMC Remedy AR System Message Number
ARERR 9063 Server allows only Unicode clients (except Administrator and Alert tools).
Details

AR System server does not support non-Unicode clients such as BMC Remedy User, BMC Remedy Data Import (GUI Version), the runmacro program, and version 6.3 of the Mid Tier. The server provides limited Unicode support for BMC Remedy Administrator and BMC Remedy Alert.

To contact this server, use a browser instead of BMC Remedy User. Use BMC Remedy Developer Studio instead of BMC Remedy Administrator.