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Privacy policy

Your email address as well as other information about you and your company will be kept protected from abuse.

You can choose to have all submitted data removed from our system at any time.

Access to the information you submit will be controlled by you and your company.

All information sent to and from RRR|Online using your browser will be encrypted using SSL to ensure privacy.

We at RRR AB will monitor the applications at RRR|Online to make sure that all services are functioning properly.

We log all access to the system by storing email address, script name of url and timestamp. This information will only be used for overall statistical purposes and to track errors or abuse of RRR|Online.

Please send any questions or comments about our privacy policy to support@rrr.se.

BMC Remedy AR System Message Number
ARERR 551 Unable to connect to the SQL database.
Details

This error can have several causes, including:

* During server start-up, the database was not accessible. Verify that the database is running and is accessible to the AR System server.

* During operation, this error can occur if AR System needs to contact an external database that is not accessible, for example, when opening a view of an external table.

When ARERR 551 occurs, the database error is usually captured in the AR System SQL log. To help diagnose the cause of this error, generate client-side ARAPILOGGING (when the error is generated from user interaction) and server API and SQL logging to identify the call that failed and the specific database error message.