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BMC Remedy AR System Message Number
ARERR 4942 Problem with the connection to the AR System server. Wait for the email engine to reconnect to the server and complete all pending actions. If the connection is not reestablished, then check the AR System server and then check network connectivity.
Details A problem has occurred with the connection to the AR System server. Wait for the email engine to reconnect to the server so that all pending actions can be completed. If the connection is not re-established within timeInterval, then check whether the AR System server is running, and if it is, then check the network connectivity.