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BMC Remedy AR System Message Number
ARERR 4601 Multiple rows matched next approver condition and configured to error.
Details

More than one Next Approver record was returned for the entry, and a Get Next Approver rule for the approval process is configured to return an error when multiple rows are returned. The operation has stopped. You must either change the rule to allow multiple next approvers, or specify only one next approver for this entry.