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BMC Remedy AR System Message Number
ARNOTE 45656 You must remove a Service CI directly from the Service field on the Incident Request form. To remove the relationship, highlight the Service CI field and then press Delete.
Details

active link: HPD:INC:DeleteAssociation_001_VerifyServiceCIs_N

d then press Delete.

active link: HPD:INX:DeleteAssociation_001_VerifyServiceCIs_N

d then press Delete.