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BMC Remedy AR System Message Number
ARERR 3123 Must map the Entry ID field to the target Entry ID field, or the From Entry ID field must be present on the target form.
Details

You tried a distributed transfer operation to another form by using a custom mapping with a transfer mode of Data + Ownership, but you did not map the Request ID field on the source form to one of these fields on the target form:

* Request ID

* From Request ID

Fix the mapping, and retry the transfer.