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There were no Groups found using Automated Routing. You will need to manually select a group. Automated Routing is selected based on the following criteria; 1) Contact Information, 2) Incident Location, 3) Operational Categorization, 4) Product Categorization and/or Product and 5) Service Type. | |
Details | active link: AST:AHA:ASGAppDFLT_110_Setu-E eria; 1) Contact Information, 2) Incident Location, 3) Operational Categorization, 4) Product Categorization and/or Product and 5) Service Type. active link: HPD:INC:ASGAppDFLT_110_Setu-E No groups were found using automated routing. You need to manually select a group. active link: HPD:INC:ASGMyGrp_110_Search-E a Support Group. Notify your administrator. active link: HPD:INC:ASGOwner_110_Owner-N-Jump The current assignee is currently the owner of this incident. active link: HPD:INC:Assignee_110_Search-E no assignees with full name of "$1000000218$". active link: HPD:INC:PCS_110_Srch=-E No people match the search criteria entered in the Company, Last Name, First Name, and Phone Number fields. active link: HPD:INC:PCS_110_Srch=-E_1 No records match the $1719100$ entered in the Customer field. active link: HPD:INC:ScriptAsgn_110 No assignment scripts are related to the configuration of this incident for the current assigned group. active link: HPD:INC:ScriptIn_110 No initiator scripts are found for this incident. active link: HPD:INX:ASGAppDFLT_110_Setu-E No groups were found using automated routing. You need to manually select a group. active link: HPD:INX:ASGMyGrp_110_Search-E a Support Group. Notify your administrator. active link: HPD:INX:ASGOwner_110_Owner-N-Jump The current assignee is currently the owner of this incident. active link: HPD:INX:Assignee_110_Search-E no assignees with full name of "$1000000218$". active link: HPD:INX:PCS_110_Srch=-E No people match the search criteria entered in the Company, Last Name, First Name, and Phone Number fields. active link: HPD:INX:PCS_110_Srch=-E_1 No records match the $1719100$ entered in the Customer field. active link: HPD:INX:PVS_110_Search=-E No vendors match the search criteria entered in the Vendor Company, Vendor Last Name, Vendor First Name, and Vendor Phone Number fields. active link: HPD:INX:ScriptAsgn_110 No assignment scripts are related to the configuration of this incident for the current assigned group. active link: HPD:INX:ScriptIn_110 No initiator scripts are found for this incident. active link: INT:ASIHPD:INC:ExecAssocAction_CIImpactUrg_130_Message No impact or urgency information is specified for the selected CI. active link: INT:ASIHPD:INX:ExecAssocAction_CIImpactUrg_130_Message No impact or urgency information is specified for the selected CI. |